FAQs

Mattress by Appointment St Louis MO

Have a mattress-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What size mattresses do you carry?

    Our inventory includes a range of mattress sizes to suit various needs, including twin, full, queen, king, twin XL, and California king size mattress options.
  • How often should I replace my mattress?

    According to most mattress manufacturers, it is advisable to replace your mattress approximately every eight years. If you're comparing mattress stores, our team at Mattress by Appointment St Louis MO is ready to assist you.
  • Do you have financing?

    We provide multiple financing options through several partners, including Synchrony, Acima, Koalafi, Snap, and Progressive. Whether you want something traditional or a mattress in a box, we're here to help you find financing that works for you.
  • What mattress materials and styles do you carry?

    We offer a variety of mattress materials and styles, such as memory foam, innerspring, latex, and hybrid mattress options. We also carry cooling mattresses, Euro-top mattresses, and more.
  • Do you have adjustable base compatible mattresses?

    Yes, we have them in all sizes. If you're comparing mattress stores that offer a variety of adjustable mattresses, contact us today.
  • Do you offer mattress protectors, pillows, and other accessories?

    Yes, we carry accessories for queen and king size mattress varieties.
  • Can I see the firmness level of each mattress before I buy?

    Yes, and you can also test it out in-store. Whether you need a firm hybrid mattress or a cooling option, our team is here to help.
  • How do your financing options work, and what are the terms?

    For traditional financing, we offer a zero-down, zero-interest option for up to 24 months. For customers with no credit, we also have options starting at $40 down, with 90 days same as cash and lease terms up to 24 months. If you're comparing mattress stores that offer flexible financing, contact our team today to get started.
  • Can I apply for financing online before my appointment?

    Yes! Whether you're looking to finance a new queen or king size mattress, our online application makes it easy to get started.
  • Is a credit check required to get approved for financing?

    A credit check is only required for traditional financing. Our flexible financing options are part of what make us one of the most reliable mattress stores in the region.
  • What types of mattresses do you carry (materials/styles)?

    e.g., memory foam, innerspring, hybrid, latex.
  • Do you have adjustable base compatible mattresses?

    Yes, we have them in all sizes.
  • Do you offer mattress protectors, pillows, and other accessories?

    Yes, we carry queen and king sizes.
  • Can I see the firmness level of each mattress before I buy?

    Yes, you can also test it out in store.
  • How do your financing options work, and what are the terms?

    Traditional financing with zero down, zero interest for up to 24 months. No credit needed options are $40 down, 90 days same as cash, up to 24 months lease.
  • Can I apply for financing online before my appointment?

    Yes
  • Is a credit check required to get approved for financing?

    A credit check is only required for traditional financing.
  • What payment methods do you accept?

    All major credit cards, cash, check, Venmo, Cash App, Apple Pay, PayPal
  • Do you offer free delivery, and how soon after purchase?

    Yes, typically same-day delivery
  • Can I schedule delivery for a specific date and time?

    Yes
  • What areas do you deliver to (specific regions)?

    Yes, we deliver within 45 miles of the store.
  • Do you set up the mattress for me, or is it curbside only?

    We will set up the mattress, but it is an additional cost.
  • Do your mattresses come with a manufacturer's warranty, and what does it cover

    Yes, these are full warranties that are 10-20 years.
  • What if my mattress has a defect after purchase?

    Full warranty is intact; it can be replaced almost immediately.
  • Can you help me compare mattresses for back pain or specific needs?

    Yes.